When things go wrong: a practical guide to dealing with complaints, Advances in Psychiatric Treatment 2011 v. 17, p. 122-130 Richard Hodgson, Santhushi Mendis, and Sandra Storey Richard Hodgson is a consultant general adult psychiatrist working in North Staffordshire, UK, and has research interests in service evaluation and psychopharmacology.Santhushi Mendis is a specialist registrar in [...]
Filed under: Complaints, Organization Change | Tagged: complaints, nhs, organisations, retraining, suspension | Comments Off