The missing link: LEAN leadership, Frontiers of Health Services Management. 2009. Vol. 26, Iss. 1; p. 15 (12 pages) David Mann. Abstract: People often equate “Lean” with the tools that are used to create efficiencies and standardize processes. However, implementing tools represents at most 20 percent of the effort in Lean transformations. The other 80 [...]
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